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Panda Express, improve food safety standards and scores by adding video intelligence to your workforce

  • Team Wobot

When it comes to food safety, bad news travels fast and lingers for a long time.

Consider the following statistics:

  • 75% of customers refuse to visit a restaurant with a negative review about food poisoning or hygiene incidents.
  • More than 58% of customers check reviews online before setting foot into a restaurant.
  • 92% of customers claim that they stopped visiting a restaurant after only one bad experience.

These statistics show that maintaining proper food safety and hygiene practices are essential factors in ensuring the customers' good health. Offering excellent food health goes a long way in ensuring that customers can dine out and consume food without worrying about the potential risks.

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The Role of Food Safety in Panda Express

Food safety is a critical aspect of managing a restaurant for a prolific restaurant chain such as Panda Express. Food safety directly affects the restaurant's sales and ratings, making it crucial for driving revenue.

The challenge

For Panda Express, food safety becomes more critical because their restaurants have a moisture-rich environment given the cuisine they prepare. If dry foods are directly exposed to moisture in the air, it can lead to bacterial growth and mold, which could potentially cause food spoilage and food-borne ailments. In addition, without the correct food temperature or storage methods, the food quality can deteriorate, and the shelf life can be reduced.

Panda Express should offer the highest levels of food safety to ensure they enjoy a loyal, repeat, and high-retention customer base.

The Best Practices for Food Safety 

Time and Temperature Control 

Foods that require time and temperature control to ensure their safety are called TCS foods. They should be stored at a specific temperature and for a particular time to ensure no unsafe bacteria growth. Food can become hazardous to humans if bacteria growth isn't controlled.

TCS foods also contain a high level of nutrients and moisture. Just add time and warmth to it, and they become an easy breeding ground for bacteria.

Food storage

Follow the FIFO rule Ensure to follow the 'First in First out' rule to ensure that the older foods are stored in front so that they are used first and don't go past their expiry dates. You'll protect both food quality and food safety by following this rule.

If in doubt, throw it out!

If you suspect that the food has degraded quality and is unsafe for consumption, don't hesitate to discard it. Some obvious signs of food decay or food degradation are foul smells.

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How can Wobot.ai help Panda Express maintain better food safety measures?

Wobot.ai leverages video intelligence to detect bottlenecks and deliver real-time insights to resolve them effortlessly. In addition, we use advanced technologies like computer vision and artificial intelligence to help monitor processes, actions, and objects autonomously to ensure that the highest levels of food safety are maintained.

Food safety audit checklist

Panda Express can use AI-based checklists to keep track of adherence to standard operating procedures (SOPs). With Wobots' video intelligence, your restaurant will receive real-time alerts to Panda Express managers if one or more of the tasks designated on food health/safety checklists are shown to have deviated from the prescribed norms. As a result, managers can effectively keep track of what tasks are being completed and where. For instance, computer vision can detect if an employee is not wearing a hairnet or gloves, and then that information can be relayed to you in real-time. You can then take appropriate action quickly.

Real-time alerts 

By using Wobot's AI-enabled tools, you will receive real-time feeds that can show the frequency of anomalies in restaurants and help maintain food quality and safety standards. In addition, each update will be auto-synced for quick check-through and fast changes in the case of food safety non-compliances.

Team accountability

Wobot.ai will help restaurant owners make more informed decisions and track employee behavioral patterns. If there's a deviation from the norms, then corrective measures can be taken.

To cap it up

At Wobot.ai, we offer AI-driven solutions to help your restaurant maintain exceptional food safety standards and ensure effective day-to-day operations. Our solutions will also improve Panda Express’s security posture, provide a better customer experience, and make the workplace safer for employees, thereby increasing your workforce's efficiency and productivity levels. Feel free to book a meeting with us here, we’d be happy to answer any questions you may have about Video AI.

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